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Tampilkan postingan dengan label Network. Tampilkan semua postingan

Rabu, 06 Juli 2011

Network Support Is Not Just A Bunch Of Network Support Leads!

Imagine you are a small business that just opened up the doors for business. Endless nights and days were spent planning this business endeavor. You have a computer system set up to process your products as fast as the orders can come in. Everything is ready to go so you decide to start doing business. At first, things are going well, and the orders start rolling in. Everything related to your computer arrangement is working out as planned. Then one day you're pumping out orders on overtime deep into the weekend hours. Something happens, and the whole computer system stops working. You can't log into the server, the software won't initialize properly, and you're all of a sudden dead in the water. You start to panic.

The software won't process sales, and new orders are still coming in. You get on the phone with all your support leads to try and find someone that can help you. Everyone is gone for the weekend, and you're network support leads aren't coming up with too many possibilities of getting help right away. It's a nightmare situation that should have been avoided had you set up the right support team before you decided to open up for business.

Now you wish you had planned this all out before hand. Pinching corners on the budget involved cutting back on the network support team, and now you're regretting it. The only thing that matters in life right now is having a network support team to help in getting your network issues, software issues and hardware issues resolved so you can continue business. Computer networks have certain configurations that need to be in place in order for them to work properly. Your software needs to be within the correct hardware configuration platform in order for it to work properly, and can only work with certain operating systems. So you're going to need a support team that understands how your system is set up.

A smart business owner would have put a good network support team into the budget. Your best friend that works a day job as a support specialist is not the best choice you can make just because you didn't want to pay the extra cost each month. You need to decide on your network support plans the same time you decide on the type of computer equipment, which software, and the type of network configuration that you're going to use.

Ask your business friends what kind of support leads they have, and check around with some of the other local businesses. Ask them what kind of network support team they are using. You need to have someone that can be your one stop support team. You should also consider whether they offer a network support help desk for the times that can be resolved over the phone. Don't get sucked into a help desk service that has a bunch of short term fixes. You need someone that can offer a call monitoring service to ensure a proper resolution is found.

Having a company that works with your business objectives can only increase their value to you. Consider finding someone that understands where you want to go with your business. Finding someone with that type of expertise is like having a business partner that is interested in your own success. Try and find someone that has distinctive support packages, so you can hand pick the special one that you need. Having a network support team that fits your needs, and understands your support needs will help to keep you in business for a long long time. You'll find that emergencies can be resolved quickly, and your business won't miss a lick.

The network support services of BlueLogic are designed to fit your business requirements. Their network support team can be your fully outsourced virtual IT team. They can be your second line of defense with all of your network support issues. Their specialties are not only with network support, but involve everything related to the Information Technology industry. You can read more about their network support services at this link.
Blue Logic Network Support

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Minggu, 12 Juni 2011

Wireless Network Regulatory Compliance and Security - Questions I Have Asked When Wi-Fi Is in Use

A couple of weeks ago, my nephew had a seizure. He's ok. We did all of the right things and got him the help that he needed. He eventually ended up at a local emergency room. While I was there waiting on the test results to get back, I started to take note of the technology the hospital was using. The biggest observation that I made is that they use Electronic Medical Records (EMR) -- no paper charts. Each observation room had its own computer and there were wireless mobile stations a few feet down the hall. So that led me to ask, "How compliant are they with HIPAA Standards in this wireless environment?"

Yesterday, I was at a local grocery store. I only picked up a handful of items, so I decided to use the self checkout aisle. Unfortunately, my terminal froze on one of the items I was trying to buy. I politely put my hand up to get the attention of the attendant, thinking that she was going to come over and do something to my terminal to get me going again. She didn't come to me. What she did instead was to pull out the stylus on her hand-held wireless computer, made a few taps and voila... I was up and running again. So that led me to ask, "How compliant are they with PCI Standards in this wireless environment?"

Now in two different scenarios, I've asked two questions. Both are the same question and focus on a single technology-wireless networks. The only difference is that I inserted a different standard. One primarily focuses on protecting Electronic Personal Health Information -- HIPAA, and the other primarily focuses on protecting credit card information -- PCI. The installation of a wireless network introduces a new set of issues that have to be addressed in order to be compliant with these standards.

What are some of these issues?
There is no physical medium by which your data is passed. With the data passing through the air, how do you contain access to it?Traditional means to secure a wired network won't all work on a wireless network.Attackers can attack a wireless network without having to go through an internet connection or firewall and remain anonymous.

So what are "some" security measures that could be put in place to address these issues and have a secure wireless network?
Make sure your data is encrypted if you handle sensitive information and/or that your wireless connection is encrypted. Even if someone is observing your signal, they won't be able to understand what they're viewing.
Make sure there is a method in place to authenticate each user as well as a method to authenticate the wireless network you're using. This is called mutual authentication.
Use a Virtual Private Network or a VPN whenever possible. If you have a wireless network connected to your wired network, you should be using a VPN.
Implement a Location-Based Wireless Security System. A Location-Based Wireless LAN security system gives you the ability to precisely determine the physical location of all wireless devices, in and around your RF environment. It continues to monitor your environment 24/7 and implements security protection mechanisms in real-time to address issues such as policy violations, rogue devices, vulnerabilities and threats.

Wireless networks are here to stay and should at least have the 4 security measure mentioned above in place. Wireless networks offer mobility, convenience and a relentless connection to the network, and it's something that every business (even those with a "No Wi-Fi Policy") is going to have to address, especially those that are subjected to standards like HIPAA, PCI, SOX, DOD Directive 8100.2 and GLBA, just to name a few.

Ty Stewart has helped organizations big and small develop, secure, troubleshoot and maintain their wired and wireless networks. Through AirSaba Wi-Fi, helps organizations identify vulnerabilities and compliance issues with their wireless network and then makes recommendations to fix the problems.

For more information or assistance in assessing your compliance level and putting the proper security features in place, call us now at 678.459.4720 or visit us online: http://www.airsabawifi.com/

To assess your need for a wireless compliance and security audit, which has helped thousands of small business owners, just like you, take our online survey: http://www.airsaba.com/

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The Importance of Application Level Security for Your Network

While many businesses understand the need for network level security practices in the form of firewalls, ISP filtering and public DNS precautions, less well-known are the security practices required to maintain adequate application level security.

Some malware is designed to bypass a firewall, burrow into existing applications and compromise security from within a computer or a business network. Furthermore, with the rise of business web applications that may or may not work within the auspices of a network firewall, security may be compromised through e-commerce applications, interactive programs on your business website, or other electronic channels of communication between your customers and your business. Finally, the possibility of internal sabotage from the desk of someone who already has access to your network should not be taken lightly in this day and age.

There are, therefore, a wide range of application level vulnerabilities that need to be patched in order to have a watertight security system. Each application needs to have its own monitor to determine whether or not it is behaving appropriately. Inappropriate application behavior can be caused by malware, direct hacking, or internal sabotage from a user who already has access to the system. Some of the ways that this behavior can be monitored and controlled are:

* Standards Validation - Make sure that a program's communication complies with protocol standards and shut it down if it doesn't. These standards are designed and/or implemented by a network administrator for this express purpose. If your network doesn't have explicit protocol standards, you can still have your network raise red flags if a particular action taken by an application doesn't adhere to expected usage.

For instance, if a file downloading program typically only downloads one file at a time, but that program is downloading all the files in the database, this may not be a violation of protocol standards, but it's certainly strange behavior that should be looked into.

* Data Limitation - If one application in a network is compromised, it's a problem that can be fixed. If the application sends corrupted data to other machines and programs in the network, which then replicate and send the malicious code, then you have an epidemic that can be nearly impossible to get a handle on. One of the most important parts of an application level security system involves limiting the amount of data that applications can send to one another.

* Application Control - If a web application is supposed to receive electronic payments and deposit them into a company bank account, that's all it should ever do. Application level security can ensure that it simply doesn't have the access to do anything else. This way, even if malicious code causes the application to attempt to re-route the payments to a hacker's account, your security won't allow it.

Outsourcing and Application Level Security

Maintaining a secure system is very difficult on the application layer, and requires the oversight of an information security professional. It's not that it requires constant monitoring, but it does require some attention in order to make sure that hacking attempts get shut down before they cause too much damage.

You have two choices: you can either hire a full-time information security professional to sit around for most of the day waiting for something bad to happen, or you can outsource your application level security to a trusted information security company for a lot less money, time and effort. The choice should be an easy one to make.

Contact Information:
Aaron Klimchuk
Director of Operations
press@leadstormmedia.com

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Is Your Network Starting to Become a Risk to Your Company?

You and your staff will be able to gain access to communal documents, reports and such with absolutely no hassle. Best of all, you can communicate via the network as well as using it to choose and work on projects collaboratively, meaning that business operates faster and far better than ever.

Work on the go

You are able to work on the road by using mobile equipment for example laptops, tablets or smart phones. This will likely conserve your time and end up getting lots more projects successfully done.

Work at home

When you are unable to go to the office, you are able to connect to your company's web server and retrieve the files remotely from home.they help solve more complicated technical problems through researching the case and determining the solution. It's essential for Tier 2 staff to be aware what has already been performed by Tier 1 technicians and also the amount of time used to aid the customer as a way to make a decision on the complexity of the problem. If the problem is not able to be fixed by Tier 2 technicians, it passed on to Tier 3 technicians.

Along with qualified IT help, network security is an important area that administrators may regret overlooking. Your computer network is a pivotal part of your business so you will want to keep a close eye on it. If you leave your network open to attack, it could get damaged by the installation of unauthorized programs such as ad ware which in turn often result in data loss as well as downtime, affecting your day to day business. Determined by the strength of the cuber attack, the effects may be devastating.

Some circumstances are outside of your control and accidents do happen, even so, you should be aware that threats can be attributed to both inside and outside your business. You should reducing access to your network's security system to administrators and network engineers only to minimize this risk. The former should monitor the network to ensure that it is actually running properly and the latter should continuous evaluating and fortifying the system so that it cannot be entered by anyone without permission.

Additionally it is important that the network's permissions should be down to a need-to-know basis. The employees who utilize the network might have questions about its uses and your network support staff should have the resources to take care of such inquiries. Network support staff should ideally have qualifications and/or accreditation from institutions such as Microsoft, SAP and more. These IT technicians are typically charged with data security, information recovery systems as well as contingency plans.

Computer Networks appreciates the significance a reputable IT Support specialist provides. Our technicians are qualified in a range of computer support techniques developed to get you up and running again with very little impact to your business.

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